diff --git a/.gitlab/issue_templates/Bug.md b/.gitlab/issue_templates/Bug.md
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+++ b/.gitlab/issue_templates/Bug.md
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+## Quick Information
+<!-- This is to help replicate the issue as closeley as possible !-->
+- **Operating System:** Ubuntu 20.04.5 LTS <!-- Delete as appropriate !-->
+- **Browser:** Chrome / Firefox / Edge / Safari <!-- Delete as appropriate !-->
+- **Device:** Computer / Tablet / Mobile <!-- Delete as appropriate !-->
+
+## What Happened?
+<!-- A brief description of what happened when you tried to perform an action !-->
+
+## Steps to reproduce
+<!-- List the steps required to produce the error. These should be as few as possible !-->
+
+## Expected result
+<!-- What should have happened when you performed the actions !-->
+
+## Logs
+<!-- Any relevant logs which show the issue !-->
+
+## Screenshots
+<!-- Any relevant screenshots which show the issue !-->
+
+## Priority/Severity
+<!-- Delete as appropriate. The priority and severity assigned may be different to this !-->
+- [ ] High (anything that impacts the normal user flow or blocks app usage)
+- [ ] Medium (anything that negatively affects the user experience)
+- [ ] Low (anything else e.g., typos, missing icons, layout issues, etc.)
diff --git a/.gitlab/issue_templates/Change Request.md b/.gitlab/issue_templates/Change Request.md
new file mode 100644
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+++ b/.gitlab/issue_templates/Change Request.md	
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+## Summary
+<!-- Outline the issue being faced, and why this needs to change !-->
+
+## Area of the system
+<!-- This might only be one part, but may involve multiple sections !-->
+
+## How does this currently work?
+<!-- the current process, and any associated business rules !-->
+
+## What is the desired way of working?
+<!-- after the change, what should the process be, and what should the business rules be !-->
+
+## Priority/Severity
+<!-- Delete as appropriate. The priority and severity assigned may be different to this !-->
+- [ ] High (This will bring a huge increase in performance/productivity/usability)
+- [ ] Medium (This will bring a good increase in performance/productivity/usability)
+- [ ] Low (anything else e.g., trivial, minor improvements)
diff --git a/.gitlab/issue_templates/Feature Request.md b/.gitlab/issue_templates/Feature Request.md
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index 000000000..2d4a81557
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+++ b/.gitlab/issue_templates/Feature Request.md	
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+## Problem Statement
+<!-- What is the issue being faced and needs addressing? !-->
+
+## Who will benefit?
+<!-- Will this fix a problem that only one user has, or will it benefit a lot of people !-->
+
+## Benefits and risks
+<!--
+    What benefits does this bring?
+        - reduced support issues
+        - save error prone manual checks
+        - automate labour intensive tasks
+
+    What risks might this introduce?
+        - May result in more data being shared
+        - requires training materials to be updated
+        - Involves working with a specific vendor for a fixed period.
+!-->
+
+## Proposed solution
+<!-- How would you like to see this issue resolved? !-->
+
+## Examples
+<!-- Are there any examples of this which exist in other software? !-->
+
+## Priority/Severity
+<!-- Delete as appropriate. The priority and severity assigned may be different to this !-->
+- [ ] High (This will bring a huge increase in performance/productivity/usability cover)
+- [ ] Medium (This will bring a good increase in performance/productivity/usability)
+- [ ] Low (anything else e.g., trivial, minor improvements)